Help Centre For all Members

To use the Mobile money option on M-funding.com the operation is done in two steps:

1. First step: you fill out the subscription form online, on https://m-funding.com, then you confirm the operation by flashing on "Make a donation";

2. Second step: Continue the operation on the USSD menu of your phone. The transaction is made in the form of a withdrawal to your Mobile money account. Orange money: Enter the * 144 # combination and then perform a withdrawal operation at 089 15 37 184 which is indicated to you by the system. Airtel money: you enter the combination * 501 # and then you make a withdrawal operation at the number 097 81 45 465 that is indicated to you by the system.

After performing the operation, a confirmation email will be sent to your email address after validation of your operation by the system. The operation may take a few minutes depending on the response from the server. the validation of the transaction is based on the number used and the response of the server. Hence the transaction number and the subscription number must be identical.

PS: Do not worry, the phone number you entered on the online subscription form is the same as the one you made the transaction on your phone. If the two numbers are different, the system will not be able to validate your transaction. in this case, please contact us at donation@m-funding.com For any other clarification, please contact us using our online contact form. You can also contact us at info@m-funding.com It is our pleasure to serve you.

MEANS OF PAYMENT ONLINE

Once interested in a given project, the user has the opportunity to subscribe by making a financial contribution. Above all he will have to do it through his user account in order to guarantee the traceability of the transaction.

3 online payment methods are accepted by the platform:

  1. Mobile money payment, from Orange Money, Airtel Money, Tigo Cash, M-pesa;
  2. Payment by Paypal, for people with a Paypal account or Visa, MasterCard, Carte bleue.
  3. Bank Transfer

HOW TO GIVE HIS CONTRIBUTION

To give his contribution, the user will double click on the title or the image of the project he wishes to support. A window that presents the details of the project will open. Then the user can double click on the icon make a donation. The user will explore the types of rewards that are offered to him by the project developer based on his subscription level. because the M-funding model is in the form of donations for non-financial rewards.

A form will open and the user will choose the reward that suits him in relation to the amount he will release. After choosing the reward, a form providing information on the identity of the person, his contact information and the subscription amount will also appear. Then the user has the option to opt for a payment method, either by Paypal or Mobile money.

To do this, he must click on the image corresponding to the payment method chosen; To make a payment by Paypal, you must have a Paypal account. If you do not have it, and you have a Visa or MasterCard, you can do the transaction directly or the user must first create his Paypal account. To create the Paypal account, the user can refer to Paypal guidelines, after clicking on the Continue icon.

To make a payment via Mobile money, the user must have an operational mobile money account with a telecom operator partner. If he does not have it, he will have to open it or pass through an agent who own it. However, preferably, it is advisable to do it with his personal account, in order to better guarantee the traceability of the operation; Once the operation is completed successfully, a validation email will be sent to your email address.

It is very easy to contact a project leader on m-funding. Just log on to the site, then explore the project page, then click on the icon contact the organizer (On the envelope below the icon with his name). A page will open and you can leave him a message. You can also contact him, leaving a message on the site contact with all details about the recipient, and the platform will transfer it to the recipient.

To view all projects in the campaign, the user will have to go to the Campaign icon. If you want to view the projects by category, the user will have to go to the category icon and choose the sector of activity that interests him. Thus he will be able to access the projects of this sector only. Another way is to go through the search tab.

The submission of the projects is done, only online, and is free. To submit a project, you will activate the Create Campaign icon. A form will open and the user will have to complete it. After completing the form and uploading the photo illustration, the project leader will submit the project to the company's technical team. After submission of projects, a maximum period of 7 working days is granted to receive a confirmation email or a rejected project.

To register on M-funding, the user will enter his name, his email address, the password and his country of residence. Finally you validate. A user account will be opened with your credentials. To activate your account, a validation email will be sent to your email address. Click on the link to validate your account, and it's free;

Crowdfunding  is a way of funding that involves a number of people in the community to raise the funds needed to carry out a given project for the benefit of the community. This method of financing is based on the principle that small accumulated efforts can give rise to major projects. For example: To fund a $ 20,000 USD project, it's enough to reach a population of plus or minus 10,000 people who agree to contribute a minimum of $ 20 each, and the project will be completed. Crowdfunding is a form of financing modeled on a much more social model. a form of solidarity economy.